ESAF Small Finance Bank is an Indian small finance bank providing banking services and small loans to the underbanked. It was founded as a small finance bank in March 2017.
1.SALES OFFICER
Job description
Roles and Responsibilities
- Generate new customer leads through various channels
- Proactively identify sales prospects and conduct business development activities in the geography assigned Follow up on new leads and referrals to generate business
- Achieving the monthly sales targets, assigned to him/her, for various products and services
- Cross sell assets and fee products
- Follow the various internal guidelines and procedures of the bank
- Ensure customer satisfaction through regular engagement
- Resolve customer queries/issues and facilitate customer service
- Maintain periodic status reports, including daily activity report and calls/follow-ups made
- Maximize sales revenues and meet corporate objectives.
- Should have good customer management skill
- Responsible for new customer acquisition and customer service
- The ideal candidate should have good communication skills, pleasing personality and self driven.
Desired Candidate Profile
- Passion (must take initiatives and not avoid targets)
- Socially Confident (able to start a conversation with new people easily and be confident in the interaction)
- Perseverance & Resilience (able to make repeated attempts and bounce back from setbacks, able to try new methods of engagement in case of a setback)
- Problem Solving & Closure (when faced with a problem, must be able to identify and seek help from the right people without hesitation. Able to keep commitments made to others and ensure that the task is completed.
1-4 years of Experience in sales of TPP/Retail liability products/Insurance/Gold loan will be preferred.
2.Branch Head
Job Description
🔺To lead the overall business & operations of the branch through exceptional customer service, smooth flow of banking operations and transactions, cost management while ensuring compliance with all applicable external and internal regulations and guidelines.
🔺build and manage effective customer relationship with key customers of the branch ensuring superior customer service; advise them on making robust investment and financial decisions
🔺Formulate strategies to capitalize the existing market opportunities to meet the needs of the Branch Banking segment.
🔺Recommend marketing strategies and plans consistent with established goals in each product line and service and ensure implementation of the same on approval.
🔺Recommend products / variants to the organization to constantly improve the Banks competitive position in the market.
🔺 Oversee and ensure that every employee in the branch is following the Compliance policies of the organization.
🔺support the Audit team in ensuring they carry out their audit activities smoothly in the branch.
🔺Ensuring the branch maintains its Hygiene as per the quality standards of the organization.
🔺Develop annual operational sales plans in conjunction with Channel Head based on the overall targets and budgets and prioritize the overall efforts by service and allocation of resources.
🔺 Ensure product & Process knowledge to all staff.
🔺Best in the industry.
Job Specification
🔺Retail branch banking experience of minimum 6 years in which branch handling is a must.
🔺Regular graduation (UG) mandatory.
🔺Banking operations & managing regulatory requirements.
🔺 Excellent Communication & Interpersonal Skills are must.
🔺Team building and team management skills are the most valued traits.
3.Branch operation Manager
Job Description
- Monitor daily operations to ensure a free flow process, and also supervise the execution of daily tasks
- Develop and enforce sound policies and structures for the growth of the company
- Create a strong workforce by developing competent individuals in the banking operations team
- Oversee the processing of centralized loans and other banking activities to ensure due process, accuracy and accountability are followed
- Create and implement long term business plan to ensure continuity of business operations in the long run
- Ensure client data is protected from the public and secured against fraud by enforcing access rights and verification levels
- Develop financial back up plans to protect business operations in the event of major crises that could result in huge losses
- Collaborate with heads of other units to develop best practices for successful banking operations
- Delegate tasks to members of the operations team.
Required Candidate profile
Profile Graduation (regular) or PG in any discipline
3+ years of Branch Banking experience
A flair for sales and operations is mandatory..
4. Gold loan Officer
Job description
Roles and Responsibilities
- To ensure 100% right valuation - capturing right cartage, proper stone deduction, etc.
- Adhering to high ethical standards and complying with all the laid down processes/policies - KYC adherence.
- To provide high-quality customer service, prompt resolution of queries pre & post loan disbursal.
- Supporting branch staff in business development activities & helping to achieve branch targets.
- Candidates with Gold Loan experience are preferred.
Desired Candidate Profile
- Candidate should have a regular degree (Candidates with distance education may refrain from applying)
- The candidate should have a flair for marketing & Sales
- He/ She should have a thorough knowledge of gold loan operation and sales with 1+ year of experience in Bank / NBFC
HOW TO APPLY?
🔺WALK-IN INTERVIEW @KOTTAYAM
DATE: 11-04-2023
TIME: 10 AM – 3 PM
VENUE: ESAF Small Finance Bank, Chirayil Arcade, Sakthi Lane, Ettumanoor, Kottayam.
JOB ROLES
Branch Head
Sales Officer
Gold Loan Officer
Relationship Officer
Branch Operations Manager
CONTACT OR WHATSAPP : 8714614984, 9072607052
For details kindly login into: bit.ly/esafjob